Free Next Day Delivery

Direct from the Brand

Aftersales Support

Guarantees

We take pride in producing a high-quality, reliable product. That's why our products carry a limited guarantee against defects in materials and workmanship from the date of purchase. The length of the limited guarantees varies according to the specific tool and usage. See below for details.

Limited Guarantees

Corded Electric Tools

  • 2 Years under Normal Household Use
  • 90 Days under Commercial, Industrial & Rental Use

Cordless Electric Tools- 24V-40V

  • 2 Years under Normal Household Use
  • 90 Days under Commercial & Industrial Use, Void for Rental Use
  • 1 Year for 24v-40v Batteries & Chargers against Defects in Workmanship & Materials

Cordless Electric Tools - 60V

  • 4 Years under Normal Household Use
  • 90 Days under Commercial & Industrial Use, Void for Rental Use
  • 2 Years for 60V Batteries & Chargers against Defects in Workmanship & Materials

No-Pull

  • 3 Years under Normal Household Use
  • 90 Days under Commercial, Industrial & Rental Use
  • 1 Year for No-Pull Batteries & Chargers against Defects in Workmanship & Materials

Wet/Dry Vacuum Cleaners

  • 2 Years under Normal Household Use
  • 90 Days under Commercial, Industrial & Rental Use

Professional Wet/Dry Vacuum Cleaners

  • 3 Years under Normal Household Use
  • 90 Days under Commercial, Industrial & Rental Use

Professional Wet/Dry Vacuum Cleaners - The Beast Series

  • 5 Years under Normal Household Use
  • 90 Days under Commercial, Industrial & Rental Use

Cleva Industrial Wet/Dry Vacuum Cleaners

  • 1 Year Factory Limited Guarantees

Cleva Ash Vacuum Cleaners

  • 2 Years under Normal Household Use
  • 90 Days under Commercial, Industrial & Rental Use

Non-consumable parts have a 90-day limited guarantee under normal household use.


Returning Product For Guarantees

  • Dated proof of purchase or receipt is required for guaranteed service.
  • Contact Customer Service or submit a Guarantees Authorization Request to initiate the guarantees process.
  • Shipping and processing fees may apply.


Not Covered By Guarantees

  • Any part that has become inoperative due to misuse, negligence, direct/indirect abuse, accidents, improper maintenance, repairs, or alterations.
  • Consumables such as cartridge filters, cloth filters, dust collection bags, foam filter sleeves, air filters, trimmer line, debris guards, mower blades, and spark plugs.
  • Normal wear and tear of parts and attachments, such as hoses, nozzles, casters, or batteries.
  • Normal deterioration of the exterior finish due to use or exposure.
  • Any product where the serial number/data label is tampered with or removed.
  • Any product purchased from an unauthorized retailer.

This guarantee gives you specific legal rights, and you may have other rights that vary by state.