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Cookie Policy

1. Introduction

This Cookie Policy explains how CLEVA INTERNATIONAL TRADING LIMITED ("we," "us," or "our") uses cookies and similar tracking technologies on our website. This policy should be read in conjunction with our Privacy Policy.

By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should change your browser settings accordingly or refrain from using our website.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to:

Remember your preferences and settings
Recognize you when you return to the website
Improve your browsing experience
Analyze how you use the website
Deliver relevant advertising

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and shopping cart functionality. The website cannot function properly without these cookies.

Examples:

Session cookies that maintain your shopping cart
Security cookies that authenticate users and prevent fraud
Load balancing cookies that distribute traffic across servers

Duration: Session cookies (deleted when you close your browser) or up to 2 years

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve how our website works.

Examples:

Google Analytics cookies that track page views and user behavior
Shopify analytics cookies that measure store performance
Heatmap and session recording cookies

Duration: Up to 2 years

3.3 Functionality Cookies

These cookies allow the website to remember choices you make (such as your language preference or region) and provide enhanced, more personalized features.

Examples:

Language preference cookies
Currency selection cookies
Recently viewed products cookies

Duration: Up to 1 year

3.4 Marketing and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Examples:

Facebook Pixel for retargeting ads
Google Ads conversion tracking
Third-party advertising network cookies

Duration: Up to 2 years

4. Cookies Set by Shopify

Our website is hosted on Shopify Inc. Shopify sets cookies to provide essential e-commerce functionality and services. For more information about Shopify's use of cookies, please see Shopify's Cookie Policy.

Common Shopify cookies include:

_shopify_visit: Tracks visitor sessions
_shopify_uniq: Prevents duplicate visits from being counted
cart: Stores shopping cart information
secure_customer_sig: Stores customer login information
_tracking_consent: Stores your cookie consent preferences

5. Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality.

Third-party services we use may include:

Google Analytics: Website analytics and reporting
Facebook: Social media integration and advertising
Payment processors: Secure payment processing
Shipping providers: Shipping rate calculation and tracking

These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they use cookies.

6. How to Manage Cookies

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

Block all cookies
Block third-party cookies only
Delete cookies when you close your browser
Notify you when a website tries to set a cookie

How to manage cookies in common browsers:

Google Chrome: Settings > Privacy and security > Cookies and other site data
Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data
Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

For more information about managing cookies, visit www.aboutcookies.org or www.allaboutcookies.org.

6.2 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your cookie preferences at any time by clicking the "Cookie Preferences" link in the footer of our website.

6.3 Opt-Out Tools

You can opt out of certain types of tracking and advertising:

Google Analytics: Google Analytics Opt-out Browser Add-on
Interest-based advertising: Digital Advertising Alliance of Canada
Facebook: Adjust your ad preferences in your Facebook account settings

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly. Specifically, you may not be able to:

Add items to your shopping cart
Complete a purchase
Save your preferences
Access certain areas of the website
Receive personalized content and recommendations

Essential cookies cannot be disabled if you wish to use our website's core functionality.

8. Mobile Devices and Apps

If you access our website through a mobile device or app, we may collect information through cookies and similar technologies. You can manage these through your device settings:

iOS: Settings > Privacy > Tracking
Android: Settings > Google > Ads

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Our website currently does not respond to DNT signals, as there is no industry-wide standard for how to interpret these signals.

10. Privacy and Data Protection

We are committed to protecting your privacy in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). For more information about how we collect, use, and protect your personal information, please see our Privacy Policy.

11. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children through cookies or any other means. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.